One-Stop Security Provider Shop in North Brisbane & Surrounding Areas
Security First Locksmiths was formed in 2012 by director Gregory Thornton to merge with QueAcess Locksmiths Pty Ltd in 2019, to expand the services offered. The new Pty Ltd company with a combined 89 years of experience in the security industry, is now set to offer a broad range of both Electronic Security and Locksmith services. Owned and run by Ashley Hooper together with Greg and Stacey Thornton, Security First Locksmiths offer a high level of quality workmanship, fast response time, honesty, great communication, and after sales service, all for a reasonable price. Our aim is to generate repeat business with overall customer satisfaction and staff happiness being our main aim.
Security First Locksmiths is located in North Lakes, Queensland, with our state-of-the-art interactive showroom shop front is a must see. Security First Locksmiths have a team of qualified technicians operating a large mobile fleet — with a network of guaranteed sub-contractors — means there’s no job too big or small.
Security First Locksmiths are Australian owned and operated and pride themselves on providing the best customer service, and the best products, for the best price. We are a member of the Master Locksmiths Association of Australia, offering our clients a professional guarantee, along with also being the Authorised Sales & Service Agents for Onity Pty Ltd who supply a hotel and accommodation specific access control solution.
Meet Our Locksmiths
Security First Locksmiths aim to provide the highest level of customer service and satisfaction. We are passionate about what we do and the service we provide to our customers. We take great pride in exceeding your expectations.
We have a team of 5 full-time staff, 1 casual and a network of trusted approved sub-contractors, working all across South East Queensland and Australia.
All team members of Security First Locksmiths are specialists in their fields, many crossing over specialist qualifications to give you the best technicians in the industry.
We have a passion for customer service and for this, we need the best people. Our selection system rejects many potential technicians per year, only offering permanent employment to those who we know will represent Security First Locksmiths to the highest level of quality and services. We look for people with high standards who take pride in their work, appearance, skill set and customer focus.
Security First Locksmiths aim to amaze customers with the quality of our service, and are rewarded continually with repeat customers and great reviews.
We understand complaints are a natural part of business and are carefully monitored, unhappy customers can contact us knowing we will investigate and respond accordingly. If our customers take the time to contact us with any concerns, we have a responsibility to make sure they are heard and followed up.
Security First Locksmiths’ technicians hold Queensland Government Security Provider Licences (Class 2) for Security Advisers and Security Equipment Installers, meaning all of our staff have been through the Queensland Government security vetting process.
Security First Locksmiths holds a Security providers licence number: 4379080 – Security Firm (CLASS 2).
See Our Products in Person
Security First Locksmiths can demonstrate most of our products before purchase in our interactive electronic security and locksmiths showroom in North Lakes.
Free No Obligation Quotes
Run your project by our qualified technicians to understand the logistics before you dive in. We offer free, no-obligation, on-site security surveys, solutions, and quotations.
Accredited & Guaranteed Professionalism
Security First Locksmiths is a member of the Master Locksmiths Association of Australasia, offering a professional guarantee for satisfaction on all our services.
Quality Workmanship & Customer Satisfaction
Security First Locksmiths focus on time management, communication, quality of workmanship, and overall customer satisfaction guaranteed.
12 Month Australian Warranty on all Products
All of Security First Locksmiths products are supplied and or installed with a minimum 12 month warranty and after sales service and support.
One Stop Shop
Because we offer such a broad range of products and services, you only have to deal with one company for all of your electronic security needs, making an projects easy to manage from start to finish
Expansive Service Areas
We service all of southeast Queensland and beyond, bringing professionalism and prompt services to a huge area. We also offer demonstrations for our products at our North Lakes showroom.